Privacy Policy — et999

This Privacy Policy ("Policy") describes how et999 ("we", "us", "our"), the operator of the website located at https://et999.cam ("the Site" or "the Platform"), collects, processes, stores and protects personal data relating to individuals who access or use the Platform ("Users" or "you").

et999 is an English-language informational and guide platform serving users interested in online sports betting and casino gaming, with a primary focus on the Pakistan market. et999 is not a gambling operator; it does not accept deposits, process wagers or hold user funds. The data practices described in this Policy are therefore limited in scope and do not encompass the financial data processing that would be associated with a licensed gambling operation.

This Policy should be read in conjunction with the et999 Terms & Conditions and Responsible Gambling Policy. By using the Site, you acknowledge that you have read, understood and agree to the data practices described herein. If you do not agree, please discontinue use of the Site.

The following defined terms apply throughout this Privacy Policy:

et999 collects only the minimum data necessary to operate the Platform and deliver a functional, consistent user experience. The categories of data we may collect are set out below:

3.1 Data You Provide Voluntarily

• Account registration data (where applicable): name, email address, username, password (stored in hashed form) and, where required for age or identity verification, date of birth;
• Contact and support enquiries: email address, subject matter and content of messages submitted via support channels;
• Feedback and user-generated content: any content voluntarily submitted through feedback forms or comment features on the Site.

3.2 Data Collected Automatically

• Technical data: IP address, browser type and version, operating system, device type, screen resolution and referring URL;
• Usage data: pages visited, time spent on pages, navigation paths, links clicked and session duration — collected in aggregate or anonymised form where possible;
• Cookie data: session identifiers and analytics identifiers as described in Section 8 of this Policy.

Personal Data is collected through the following mechanisms:

1. Direct submission: When you register an account, contact our support team, submit feedback or otherwise voluntarily provide information through the Site;
2. Automated technical collection: When you visit the Site, our servers and analytics tools automatically record certain technical and usage data as described in Section 3.2;
3. Cookies and similar technologies: As described in Section 8, the Site places cookies on your device to support session functionality and basic analytics;
4. Third-party analytics services: The Site may use third-party analytics providers that collect and process usage data on our behalf, subject to appropriate data processing agreements.

We do not purchase Personal Data from third parties, and we do not collect data from social media platforms about individual users without their explicit consent.

To the extent that Applicable Law requires a documented legal basis for processing Personal Data, et999 processes data on the following grounds:

et999 uses Personal Data for the following purposes, strictly limited to what is necessary and proportionate:

• Platform operation: To manage your account, authenticate sessions and deliver the Site's informational content;
• Customer support: To respond to queries, complaints or requests submitted through support channels — including English and Urdu language support;
• Site improvement: To understand how users navigate the Platform, which content is most useful and where technical issues arise, so that we can improve the user experience;
• Security and fraud prevention: To detect, investigate and prevent misuse, fraudulent registrations, circumvention of age restrictions and other malicious activity;
• Legal compliance: To comply with applicable legal obligations, regulatory requirements and lawful requests from competent authorities;
• Communications: Where you have opted in, to send Platform-related notifications or updates. You may withdraw consent at any time by contacting us.

et999 does not sell, rent, trade or otherwise commercially exploit Personal Data. Data may be shared in the following limited and controlled circumstances:

1. Service providers and Data Processors: Trusted third-party providers engaged to assist with Platform operation — including hosting services, analytics platforms and email delivery infrastructure — may process data on our behalf under documented data processing agreements and appropriate safeguards. These providers are contractually prohibited from using your data for their own independent purposes.
2. Legal requirements: et999 may disclose Personal Data to law enforcement authorities, courts or regulators where required to do so by Applicable Law or valid legal process, including orders issued under Pakistani law.
3. Business transfers: In the event of a merger, acquisition or sale of all or substantially all assets, Personal Data may be transferred to the acquiring entity, subject to an obligation to continue processing data in accordance with this Policy or to notify users of any material change.
4. Protection of rights: Where necessary to enforce the et999 Terms & Conditions, protect the rights and safety of users, or defend against legal claims.

et999 does not share Personal Data with Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or any other payment provider referenced on this Site. Those references are informational only; et999 has no data-sharing relationship with those entities.

The et999 Platform uses cookies and similar technologies to support core functionality and to understand how the Site is used. The categories of cookies employed are as follows:

You may control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies may affect Platform functionality. For further guidance on managing cookies, consult your browser's help documentation.

et999 retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by Applicable Law. The following general retention principles apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

et999 implements appropriate technical and organisational measures to protect Personal Data against unauthorised access, accidental loss, destruction or disclosure. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between the User's browser and the Site;
• Hashed password storage using industry-standard cryptographic algorithms — plaintext passwords are never stored;
• Access controls limiting Personal Data access to authorised personnel only, on a strict need-to-know basis;
• Regular security reviews of the Platform's infrastructure and code;
• Contractual data security obligations imposed on all third-party Data Processors.

Notwithstanding the above, no internet transmission is completely secure and et999 cannot guarantee absolute security. In the event of a personal data breach that poses a risk to User rights, et999 will take prompt remedial action and notify affected Users and competent authorities as required by Applicable Law.

Subject to Applicable Law, you have the following rights in relation to your Personal Data held by et999. Requests may be submitted to the support email address in Section 16 and will be handled within a reasonable timeframe:

To exercise any of the rights above, please contact us at the email address provided in Section 16. We may need to verify your identity before processing a request. We will respond within 30 days, or within the timeframe required by Applicable Law.

The et999 Platform is strictly intended for adults aged 18 years or over — or the higher minimum age required by the applicable operator or license jurisdiction. et999 does not knowingly collect, process or retain Personal Data from individuals under the applicable minimum age.

If et999 becomes aware that Personal Data has been collected from a minor, that data will be deleted promptly. Parents or guardians who believe their minor child has provided Personal Data to et999 should contact us immediately at the email address in Section 16.

The et999 Platform may contain informational references to or contextual descriptions of third-party platforms, payment providers and service categories. This Policy applies solely to data collected through the et999 Site and does not extend to any third-party platform, whether or not referenced in et999 content.

If you independently navigate to or register with a third-party betting, casino or payment platform, the privacy practices of that platform are governed by its own privacy policy. et999 accepts no responsibility for the data practices of third-party platforms and encourages Users to review the privacy documentation of any external service before providing Personal Data.

References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on this Site are informational only. et999 has no data-sharing arrangement with these providers and does not transmit User data to them.

In the course of operating the Platform, Personal Data may be transferred to, stored or processed in countries other than the User's country of residence — including countries outside Pakistan. Such transfers may occur in connection with the use of third-party hosting, analytics or support infrastructure.

Where Personal Data is transferred internationally, et999 takes reasonable steps to ensure that appropriate safeguards are in place, which may include:

• Contractual clauses with Data Processors requiring equivalent data protection standards;
• Use of service providers operating in jurisdictions with recognised data protection standards;
• Technical security measures to protect data in transit and at rest.

By using the et999 Platform, you acknowledge and consent to the cross-border transfer of your Personal Data in the manner described above, to the extent required by Applicable Law.

et999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations or Platform features. When changes are made:

• The revised Policy will be published on this page with an updated "Last Updated" date;
• Continued use of the Platform following publication of the updated Policy constitutes acceptance of the revised terms;
• Where changes are material, et999 may provide additional notice through on-site announcements or registered user notifications, though this is not guaranteed;
• Users are encouraged to review this Policy periodically. The most current version supersedes all prior versions.

For any questions, concerns or formal requests relating to this Privacy Policy or the processing of your Personal Data, please contact the et999 Data Support team:

We aim to acknowledge all data rights requests within 5 business days and to resolve them within 30 days, or within the timeframe mandated by Applicable Law where shorter. Complex requests may take additional time, in which case we will notify you of the extended timeframe.

For matters relating to general platform terms, please refer to the et999 Terms & Conditions.